Help center
FAQ
This page is here to answer most questions users ask during onboarding and ongoing use. Expand any question to see the full details, including the exact thresholds used across systems.
Getting started
Where do I start after signing up?
Start from the dashboard entry page. It routes you to the correct experience based on your plan access.
- Dashboard entry: /go/dashboard
- Preview in demo mode: /dashboard
For a quick orientation, open the relevant “How it works” page for your tier: Core, Trend, Pulse, Prime.
What does STRATIQ provide?
STRATIQ provides structured signals and allocation context presented as gauges and tables. The purpose is consistent decision support across market conditions, using a disciplined process and explicit thresholds.
STRATIQ is designed for spot investing and structured positioning on daily and higher timeframes.
If you want the “full picture” at a glance, use: About, Method, Systems, Values.
Do I need to understand indicators, formulas, or market jargon to use STRATIQ?
STRATIQ is designed so users can apply the framework without studying formulas. Dashboards compress complexity into readable outputs and explicit thresholds. The “How it works” pages explain how each system is designed to be read.
Start here: /how-it-works.
What is the fastest way to get comfortable in the first week?
- Day 1: Read your system’s How-it-works page and learn the thresholds.
- Days 2–3: Check the dashboard once after the daily release. Focus only on the state and thresholds.
- Days 4–7: Apply one system consistently. Feel free to add layers when the first system feels routine.
Deeper guidance is always available on: Core, Trend, Pulse, Prime.
Plans and access
How does plan access work across Core, Trend, Pulse, and Prime?
Plans unlock systems progressively. Each tier is complete on its own, and higher tiers add additional decision layers.
- Core — Tactical DCA value zones + long-term trend probability signal.
- Trend — Medium-term probability signals (weeks to months) layered or standalone.
- Pulse — Rotation table across major assets + small-cap outperformance indicator.
- Prime — Broader multi-asset rotation + risk-off anchor (EUR / USD / Gold) + small-cap indicator.
System details: /how-it-works. Plan details: /pricing.
How does demo mode relate to paid dashboards?
Demo mode shows the layout and presentation style. Paid dashboards unlock system access based on your active plan.
Demo entry: /dashboard. Plan-aware entry: /go/dashboard.
I upgraded and expected new systems immediately. What should I do first?
Start at /go/dashboard so routing refreshes based on your current plan entitlement. If your dashboard view still looks unchanged, sign out and sign in again to refresh session state.
Billing and entitlement updates can take a short time to propagate across dashboards depending on the payment provider confirmation.
Updates and release discipline
When are signals updated, and when should I act?
Signals are finalized after the UTC 00:00 close and published following manual review. Please allow up to 1-2 hours for approval and distribution to the dashboards. STRATIQ signals are designed to be acted on each day immediately after release; delayed execution may result in reduced signal efficiency as market conditions evolve and may incur losses in capital.
What does “Last updated” mean?
“Last updated” reflects the most recent approved release date shown in the dashboard. It confirms recency and reduces uncertainty around whether today’s readings have been published.
What should I do if today’s release seems missing or late?
- Check the “Last updated” date on your dashboard.
- Allow the full 1-2 hour review window after UTC 00:00 close.
- Refresh the page after the review window. If the "Last updated" date is updated while the readings and values stay the same, it means that readings and values are the same as previously with no changes in the data
- Use /go/dashboard to re-enter with plan-aware routing.
STRATIQ uses gated publishing after manual review to protect data integrity and consistency.
Framework, risk metrics, and system rationale
Why does STRATIQ emphasize Sortino and Omega in crypto markets?
Crypto returns are asymmetric and frequently non-normal. In these conditions, traditional volatility-based framing can misrepresent upside volatility and understate tail risk.
- Sharpe: useful in many traditional contexts, but it treats upside and downside volatility the same.
- Sortino: focuses on downside deviation, aligning risk framing with the outcomes investors care about most.
- Omega: captures the full return distribution by weighing all gains and losses across thresholds, making it well-suited to fat-tailed markets.
STRATIQ’s philosophy prioritizes risk-adjusted decision quality for asymmetric markets, avoiding strategies that look strong under simplistic risk scoring while carrying hidden downside risk.
Why build Tactical DCA instead of using traditional DCA only?
Traditional DCA is a strong discipline tool: it reduces timing pressure and encourages consistency. Tactical DCA adds value awareness so capital deployment becomes more efficient across market states.
- Traditional DCA: invests on schedule regardless of conditions, which includes buying during overheated periods.
- Tactical DCA: uses statistically defined value zones to increase accumulation in favorable areas and reduce exposure in overextended areas, depending on the user’s structure.
The goal is a repeatable “buy low, sell high” framework grounded in probability rather than emotion, while keeping the simplicity of DCA as the base behavior.
Why do STRATIQ gauges represent “consensus” rather than trend strength?
STRATIQ gauges are designed to express alignment across multiple independent data inputs. A higher reading means broader agreement across the inputs that drive the system; a lower reading means alignment is breaking down.
This design supports consistent thresholds for action. It avoids anchoring decisions on recent price movement alone.
The +1.0 / −1.0 notes below explain why waiting for extremes can reduce effectiveness.
Signals, thresholds, and how they are used
What are the Tactical DCA value zones in Core (Z-score)?
Core uses a normalized Z-score structure to highlight statistically favorable value zones and overheated zones.
Tactical DCA value zones (Z-score)
Tactical DCA uses a normalized Z-score structure to highlight statistically favorable value zones and overheated zones. High-value zones typically appear around +1.5 to +2.0 coloured in green. Overheated zones typically appear around -1.5 to -2.0 coloured in red.
- High-value zone: supports Tactical DCA accumulation
- Overheated zone: supports reducing exposure and/or taking profits, depending on your structure
Source: How Core works.
What are the long-term trend probability thresholds in Core?
The long-term signal is designed to show the long-term state of the market and provide clear thresholds for action. It can be used independently for conservative positioning, or layered with Tactical DCA to increase capital efficiency.
Core — Thresholds (bullish side)
- 0.0 = Neutral: hold and prepare to take action
- +0.2 = Entry level: bullish signal
- +0.5 = Very conservative confirmation: (maximum)
- +1.0 = Full consensus between all data inputs. A +1 reading may reflect either bullish continuation or a transition toward mean-reverting conditions, depending on the broader market state.
Core — Thresholds (bearish side)
- -0.2 = Bearish signal: preference is to cut all positions as this was the intended threshold for cutting. Holding past here may incur unnecessary risk.
- -0.5 = Stronger bearish confirmation level
- -1.0 = Full consensus between all data inputs. A -1 reading may reflect either bearish continuation or a transition toward mean-reverting conditions, depending on the broader market state.
Core — How users apply the long-term trend probability indicator
Standalone use
Invest only when the signal turns bullish (from +0.2), and cut all positions when the signal turns bearish (-0.2).
Layered use
When layered with the DCA system, stop DCA when the signal turns bullish and deploy remaining capital according to your structure. Cut all positions when the signal turns bearish (-0.2).
How should I think about +1.0 and −1.0 in practical terms?
+1.0 and −1.0 represent full consensus across inputs. A full-consensus reading can reflect continuation, or a transition toward mean-reverting conditions depending on the broader market state.
Many users prefer acting at the designed entry/exit thresholds (+0.2 / −0.2) as the thresholds were intended.
Source: How Core works.
What are the medium-term thresholds in Trend?
Trend is engineered to give signals when a high-probability medium-term move is forming. It is designed to capture meaningful swings earlier and exit earlier when risk conditions appear.
Trend — Thresholds (bullish side)
- 0.0 = Neutral: hold and prepare to take action
- +0.2 = Entry level: bullish signal (begin participating)
- +0.5 = Very conservative confirmation: (maximum)
- +1.0 = Full consensus between all data inputs. A +1 reading may reflect either bullish continuation or a transition toward mean-reverting conditions, depending on the broader market state.
Trend — Thresholds (bearish side) — verbatim
- -0.2 = Bearish signal: preference is to cut all positions as this was the intended threshold for cutting. Holding past here may incur unnecessary risk.
- -0.5 = Stronger bearish confirmation level
- -1.0 = Full consensus between all data inputs. A -1 reading may reflect either bearish continuation or a transition toward mean-reverting conditions, depending on the broader market state.
Trend — How users apply it
Standalone use
The medium-term trend probability indicator can be used independently to express directional exposure during favorable swing conditions. Entries are taken at a bullish reading of +0.2, with exits triggered when the signal turns bearish at -0.2.
This configuration favors earlier participation and accepts a higher rate of false signals as part of the design.
Layered use
For higher confirmation, the indicator can be layered with Core. DCA is executed within Core value zones, while swing exposure is added only when both the Core long-term indicator and the medium-term Trend indicator confirm bullish conditions.
This structure prioritizes alignment across time horizons. All exposure is removed when the medium-term indicator turns bearish at -0.2, and capital remains in a neutral state until the next valid signal.
Source: How Trend works.
How do Pulse rotation and the medium-term trend “rotation gate” work?
Pulse is built around one idea: leadership rotates. Pulse organizes that rotation into a clear table so allocation decisions become simpler and more consistent.
Pulse — Rotation rule (major assets)
Pulse rotation is designed to be used when the medium-term trend signal is bullish. When the medium-term trend signal is bullish at +0.2 or higher, begin allocating according to the rotation table (asset + allocation percentage). When the medium-term trend signal turns bearish at -0.2, cut all allocations.
Pulse — Medium-term trend thresholds (used as the rotation gate)
- 0.0 = Neutral: hold and prepare to take action
- +0.2 = Entry level: bullish signal (begin allocating by the rotation table)
- +0.5 = Very conservative confirmation: (maximum)
- +1.0 = Full consensus between all data inputs. A +1 reading may reflect either bullish continuation or a transition toward mean-reverting conditions, depending on the broader market state.
- -0.2 = Bearish signal: preference is to cut all allocations as this was the intended threshold for cutting. Holding past here may incur unnecessary risk.
- -0.5 = Stronger bearish confirmation level
- -1.0 = Full consensus between all data inputs. A -1 reading may reflect either bearish continuation or a transition toward mean-reverting conditions, depending on the broader market state.
What if the top asset changes frequently?
Rotation tables are updated on a daily cadence. Asset leadership can change quickly, especially during transitions. Many users treat the rotation table as a structured guide and apply it consistently using the same decision time each day after the release window.
If you want deeper context on the rotation concept, use: How Pulse works.
Source: How Pulse works.
How does the small-cap outperformance indicator work in Pulse and Prime?
The small-cap signal is designed to indicate when small caps are outperforming. It is intended to be used only when the medium-term trend signal is already bullish (entry level or higher).
Pulse/Prime — Small-cap thresholds
- 0.0 = Neutral
- +0.2 = Entry level: indicates small-cap outperformance (use only if the medium-term trend signal is bullish)
- +0.5 = Conservative confirmation: for users who prefer waiting for stronger confirmation (maximum)
- +1.0 = Full consensus between all data inputs. A +1 reading may reflect either bullish continuation or a transition toward mean-reverting conditions, depending on the broader market state.
- -0.2 = Bearish signal: preference is to cut as this was the intended threshold for cutting. Holding past here may incur unnecessary risk.
- -0.5 = Stronger bearish confirmation level
- -1.0 = Full consensus between all data inputs. A -1 reading may reflect either bearish continuation or a transition toward mean-reverting conditions, depending on the broader market state.
Pulse — Risk control rule (small caps)
- Use only if the medium-term trend signal is bullish at +0.2 or higher.
- Allocating more than 20% of total capital into small caps is extreme risk. Small caps can go to 0 very fast and never recover again.
Prime — Risk control rule (small caps)
- Use only if the medium-term trend signal is bullish at +0.2 or higher. Otherwise it is very risky.
- Allocating more than 20% of total capital into small caps is extreme risk. Small caps can go to 0 very fast and never recover again.
How should I size small-cap exposure in practice?
What is Prime’s risk-off anchor (EUR / USD / Gold), and when is it used?
Prime expands rotation into a broader universe and adds a risk-off anchor for defensive positioning.
Prime — Risk-off anchor
When the medium-term trend signal turns bearish, Prime uses the dominant denominator table: a relative strength rotation between EUR, USD, and Gold. This is designed to keep capital positioned in the strongest defensive denominator during risk-off environments.
Source: How Prime works.
Practical usage and decision habits
How often should I check STRATIQ?
STRATIQ is built around daily and higher timeframes. The intention is to check the daily signals when released and not delay action.
Use your cryptocurrency exchange of choice for implementation.
View the “Last updated” date to confirm whether today’s release has been published.
What should I do when a signal is neutral?
Neutral readings are designed as preparation states. Many users treat them as “hold and prepare” rather than a trigger for action.
Neutral definitions appear inside the threshold sections above (0.0 = Neutral).
Can I layer systems together?
Risk, responsibility, suitability, eligibility
How should I interpret STRATIQ in terms of advice and responsibility?
STRATIQ provides an analysis and decision-support framework intended for educational and informational use. Your capital, execution, timing, and tax reporting remain your responsibility.
If you require personal investment advice, suitability assessment, or individualized recommendations, consult a licensed professional in your jurisdiction.
Who is STRATIQ for?
STRATIQ is designed to be usable by beginners who want structure, experienced investors who prefer rule-based frameworks, and professionals who want systematic inputs alongside their own processes.
It is built around daily and higher timeframes to support calm, consistent decisions.
Is there an age requirement?
STRATIQ is intended for adults. Users must be at least 18 years old (or the age of majority in their jurisdiction).
How does STRATIQ relate to execution, custody, and exchanges?
STRATIQ operates as an analysis layer. You remain in control of custody and execution. This separation preserves autonomy and keeps users in control of exchange choice and transaction timing.
How should I think about leverage, derivatives, or low-timeframe trading alongside STRATIQ?
STRATIQ is engineered around daily and higher timeframes for spot investing and structured positioning. Users choosing leverage or derivatives add constraints and risks that sit outside the intended design.
How should I think about risk and outcomes?
Markets involve risk, including the possibility of total loss. STRATIQ aims to support disciplined process and decision quality. Performance varies across conditions, time horizons, and execution behavior.
Methodology and transparency
How are the systems built (high-level)?
STRATIQ systems are built by aggregating multiple inputs across different domains, normalizing them into comparable signals, and translating the result into clear outputs and thresholds. The gauges are designed to reflect consensus across independent inputs.
Why does STRATIQ use manual review before publishing?
Manual review protects consistency and reduces preventable data issues. Outputs are released only after confirmation.
This aligns with the operating model: daily close at UTC 00:00, release after review.
Account access and troubleshooting
I did not receive the verification email. What are the best steps?
- Check spam/junk and the “Promotions” tab if you use Gmail.
- Search your inbox for “STRATIQ” and “verify”.
- Wait a few minutes and try the resend option on the verification flow.
- Confirm you signed up with the correct email address.
I forgot my password. Where do I reset it?
Use the password reset flow from the “Forgot password” link on the login page.
I clicked a link and landed somewhere unexpected. What should I do?
Re-enter through the plan-aware dashboard entry page to ensure routing reflects your current entitlement.
- Dashboard entry: /go/dashboard
- Pricing: /pricing
If the issue persists, sign out and sign in again to refresh session state.
I expected access to a system but it looks locked. What usually causes this?
Access is determined by the active plan entitlement. If a plan was changed, upgraded, or cancelled, routing and dashboards follow the latest entitlement.
- Re-enter through /go/dashboard.
- Refresh the page after re-entering.
- Sign out and sign in if a previous session is cached.
Billing, cancellations, refunds, taxes, legal
How do upgrades and downgrades work?
- Upgrades: immediate access with proration where applicable.
- Downgrades: take effect on the next billing cycle.
If you changed plans and want routing to reflect it immediately, re-enter via /go/dashboard.
How do cancellations work?
Cancellations typically take effect at the end of the current billing period unless your checkout or account flow specifies otherwise. Access follows the plan state through the remainder of the billing period.
How do refunds work (14-day first-time customer policy)?
STRATIQ offers a 14-day refund window for first-time customers only. Refund handling is processed operationally through the payment provider used at checkout.
- Submit your request within 14 days of your first purchase.
- Include the email address used at checkout and your subscription/receipt details.
- Refunds are issued back to the original payment method where applicable.
Consumer rules vary by jurisdiction. STRATIQ aims to apply a conservative approach across major jurisdictions while keeping policy consistent.
How do VAT/GST/sales taxes work?
Tax treatment depends on your location and local rules for digital services. Any taxes collected at checkout will be displayed during purchase.
You remain responsible for local tax reporting and compliance obligations in your jurisdiction.
Which jurisdictions does STRATIQ consider in its compliance posture?
STRATIQ aims to operate with a conservative compliance posture across major jurisdictions, including the United States, United Kingdom, European Economic Area, Malaysia, Singapore, New Zealand, Australia, and GCC markets.
Local rules vary, especially for crypto-related services. Users remain responsible for understanding their local requirements.
Privacy and data handling
How does STRATIQ approach privacy?
STRATIQ is designed to minimize data collection and keep the product focused on system outputs and access control. Account and plan state enable routing and gated dashboards.
For the authoritative description of data categories, retention, and user rights, refer to our Privacy Policy page.
How does account deletion work, and what is retained?
STRATIQ’s deletion approach is designed to delete or anonymize product data associated with your account while retaining only the minimum records required for legal obligations (for example, invoices and payment records).
View the Delete Account page available in your authenticated area, it will explain deletion vs retention in clear terms at the point of action.